(New user creation) Invite server down

Incident Report for StayOnHire

Resolved

This incident has been resolved. Email invites are case-sensitive. UI solution added to development timeline.

Posted May 12, 2023 - 12:38 AWST

Update

This issue has been fixed. Email invites are case-sensitive. UI solution added to development timeline.

Posted May 12, 2023 - 12:36 AWST

Update

We are continuing to work on a fix for this issue.

Posted May 12, 2023 - 10:12 AWST

Identified

The issue has been identified and is currently being worked on. This will only effect new users receiving verification emails.

Posted May 12, 2023 - 08:45 AWST

This incident affected: Web & Mobile Host, User Login & Authentication, and Web & Mobile App DNS.